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Help centre
Your enquiry may already have been answered in our help centre . Please find instructions on how to use charge points, utilising your portal, help, support and advice here.
Helpline

Please call our helpline at 01912 650500 if you require assistance at any time.

Regular office hours for our help line are as follows:

  • 8:00am-6:00pm Monday to Friday
  • 9:00am-6:00pm Saturday
  • 10:00am-6:00pm Sunday

Out-of-Hours Helpline

Outside of office hours, our helpline is still able to take calls to assist with malfunctioning units and emergencies but will be unable to assist with account related queries.

For deaf or hard of hearing drivers, please email admin@chargeyourcar.org.uk for how we can help you access the help-lines.

Email Enquiries
admin@chargeyourcar.org.uk
Website
http://chargeyourcar.org.uk Find the status of CYC charge points, your nearest CYC charge point.
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Customer Services
Charge Your Car
Unit 4 Riverside Business Centre
Brighton Road
Shoreham-by-Sea
West Sussex, BN43 6RE
United Kingdom
By Email
admin@chargeyourcar.org.uk
By Phone
01912 650500