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Help centre
Your enquiry may already have been answered in our help centre . Please find instructions on how to use charge points, utilising your portal, help, support and advice here.
You can call 01912 650500 to speak to a member of staff between 8:00am-6:00pm Monday to Friday.
Emergency Helpline
Outside of office hours, please listen to the recorded message for the emergency out of hours number. This number is an emergency support line for drivers who are stranded at a CYC charge point without charge or whom have their cable trapped. Please have your CYC charge point location number ready. For deaf or hard of hearing drivers, please email for how we can help you access the help-lines.
Email Enquiries
Website Find the status of CYC charge points, your nearest CYC charge point.
By Post
Customer Services
Charge Your Car
Unit 4 Riverside Business Centre
Brighton Road
West Sussex, BN43 6RE
United Kingdom
By Email
By Phone
01912 650500