Please call our helpline at 0191 265 0500 if you require assistance at any time.

Regular office hours for our help line are as follows:

• 8:00am-6:00pm Monday to Friday
• 9:00am-6:00pm Saturday
• 10:00am-6:00pm Sunday

Outside of office hours, our helpline is still able to take calls to assist with malfunctioning units and emergencies but will be unable to assist with account related queries.

For deaf or hard of hearing drivers, please email admin@chargeyourcar.org.uk for how we can help you access the help-lines.